Privacy policy

Privacy Policy

This Privacy Policy describes how Suhavani Creations (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.suhavni.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

 

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including billing and shipping address, payment confirmation, and contact info.

  • Account information including your username, password, and security credentials.

  • Customer support information, including messages or inquiries you send us.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") through cookies, pixels, and similar technologies. This may include:

  • Device and browser info

  • IP address

  • Network and interaction data

  • Log data regarding site usage

Information We Obtain from Third Parties

We may receive data about you from vendors such as:

  • Shopify, our website and e-commerce platform

  • Payment gateways (e.g., payment processors for order fulfillment)

  • Analytics or marketing partners who track engagement across platforms.

How We Use Your Personal Information

  • To Provide Services: Including fulfilling orders, managing your account, processing payments, shipping products, handling returns, and customer service.

  • Marketing & Advertising: We may send promotional emails, SMS, or mail; and personalize advertising experiences on our site and others.

  • Fraud & Security: To monitor, detect, and prevent fraud or malicious activities.

  • Customer Service & Improvements: To respond to inquiries and optimize your experience.

Cookies

We use cookies and similar technologies to improve site performance and personalize content. See Shopify’s Cookie Policy for details about cookies used by our service provider.

You can control cookies in your browser settings, though disabling them may impact site functionality.

Third-Party Websites and Links

Our site may link to other websites not operated by us. We’re not responsible for their content or privacy practices. Please review their respective privacy policies when visiting those sites.

Children’s Data

Our services are not intended for children under 16, and we do not knowingly collect their information. If you believe a child has provided us data, contact us to have it removed.

Security and Retention of Your Information

We implement reasonable safeguards, but no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

Your Rights

Depending on your location, you may have rights such as:

  • Access or know what personal data we hold about you

  • Request deletion or correction of your data

  • Object to or restrict processing

  • Data portability

  • Withdraw consent where applicable

  • Manage your email preferences (unsubscribe links in emails)

You can exercise your rights by contacting us using the details below. We may verify your identity before fulfilling your request.

Complaints

If you have concerns about how we process your information, please contact us first. If you're not satisfied, you may also lodge a complaint with your local data protection authority.

International Users

We may process your data outside your country, including in jurisdictions that may not provide the same data protection standards. Transfers comply with applicable laws such as the EU Standard Contractual Clauses.

Contact

If you have questions or want to exercise your rights, please contact us:

📧 Email: suhavanicreations@gmail.com
📍 Address:
Plot No. 4, Mahadev Nagar, Sanganer, Jaipur, Rajasthan – 302029, India